Customer Support Specialist Eastern Team
-
1.800 - 2.100 EUR netto
-
- You communicate with customers and drivers in their native language and look for the best solution in order to get their trucks back on the road as soon as possible - You contact truck workshops, following up a repair status and negotiating solutions for logistic and technical problems - You deliver excellent customer service responding to customer's requests - You cooperate with colleagues from all over the world in a dynamic and international environment
-
We offer: - Meal vouchers (7 euro/ day) - Home-work transport reimbursement - Thirteenth salary - Hospitalization insurance - Vacation salary
-
Rotating shifts (morning-evening-weekend, in a different configuration)
- Užsienis
Requirements
- Good knowledge of English, Lithuanian + Polish OR Czech OR Slovak - Other European languages are an asset - Excellent communication skills - Willing to work in a shift system - Basic skills in MS office and general computer proficiency - Problem-solving skills
About the Company
12 brands. 100,000 employees. 190 markets. Production facilities in 18 countries. Trucks, buses, construction equipment and marine and industrial engines. Complete solutions for financing and service. This is who we are. #WeAreVolvoGroup At the department of Uptime Solutions we provide 24/7 customer support for Volvo Trucks, Renault Trucks, Volvo Buses, Volvo Penta and Volvo Construction Equipment in 18 European languages and out of 3 locations: Gent (Belgium), Rugby (UK) and Johannesburg (South Africa).
