Contact center representative
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600 - 800 EUR
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Hi! My name is Viktorija. I am the Customer Service Department Manager at Telenordi and I want to invite you to join our cool team! If you are passionate about helping people, love to communicate and would enjoy working in a friendly and dynamic environment, drawing from the experience of true professionals in the field, join us now! After an extensive training, you will assist customers of one large German company from all over the world in identifying them (main work), also consulting customers on various issues on the phone. We have been cooperating with solid Lithuanian and international companies. You will communicate with customers by means of online video chat, e-mail or phone.
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Interesting projects that help you grow as a personality. Competitive salary always paid on time. Regular training, update of knowledge, communication with clients, and a friendly team. Professional team and supportive managers. Cosy and youthful office environment and career opportunities. Convenient work tools.
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8 -24 val;
- Panevėžys
Requirements
Excellent communication skills; Good computer skills; Fluent Lithuanian language skills; Ability to speak and write in German(B2); English language skills would be a significant advantage; Possibility and will to work rolling shifts till 24 p.m.; Ability to quickly master large amount of information.
About the Company
TELENORDI was founded in 2009 as a contact services company. Currently we have more then 130 employees - 90 employees in Lithuanian capital Vilnius and 40 - in city Alytus. They are highly motivated to work towards providing a better customer service, new sales, more effective internal processes as well as staff management. TELENORDI operates only to high standards, has very competent personnel, an advanced technical base and is focused on providing a long term quality service to our clients as well as cooperation based on a true partnership. We have a large number of loyal local and international customers, most of which are market leaders in the Baltic countries or even worldwide. We truely appreciate and protect the trust instilled in these relationships. We are currently implemening LST EN ISO 9001:2008 quality management and LST EN ISO 27001:2013 information security management standards as well as balanced indexes and Lean systems. This enables us to be even more efficient for our clients.
