TECHNICAL CLIENT SUPPORT SPECIALIST
-
1.352 - 1.652 EUR pre-tax
-
* Handle client support requests, mainly via inbound calls. Clients are also able to send their inquiries to us via email or chat * Understand our client needs, expectations and assist in order to achieve resolution * Provide excellent customer service by making sure that our clients don’t have outstanding issues
-
We are a product company: we influence product development decisions and create tools for driving fo We love what we do: amazing colleagues and friendly team vibe We care about technology and quality: our tech initiatives are bottom-up We care about you: remote work, employee health insurance, accident insurance, referral bonus We take your career seriously: 40% of our employees changed roles in 2020 We invest in you: internal training programmes and free Udemy license for training online We recognize our talents: our Best of the Best receive rewards every quarter, this year they are goi We share our success: available Profit Sharing Plan for employees (based on eligibility) We have fun: office happy hours, board game nights and company outings Taxi for employees starting o
-
Slenkantis pamaininis - Full-time
- Vilnius
Requirements
* Proficient written/spoken English is a must * Ability to work evening and night shifts * Basic IT and Networking knowledge * Help desk experience OR Customer Service experience (either face to face or in a support centre) is highly preferred * College degree in Computer Science / IT related field or Networking is a plus
About the Company
Revel Systems powers the ambitions of restaurants and retailers with a robust cloud based point of sale (POS) and business management system. Improving day-to-day operations and fuelling merchant growth, Revel’s streamlined ecosystem helps customers seize their future by pairing an intuitive POS with powerful management tools on a single platform. Founded in 2010 with major offices in Atlanta, Vilnius, and San Francisco, Revel is a leading member of the Apple Enterprise Mobility Program. Lithuania team is growing. Let’s join Technical Client support specialist position!
