Customer service specialists (with Lithuanian language) for our partner Samsung
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867 - 974 EUR pre-tax
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Answer of Customer Services related phone calls, e-mails and chats (main language is Lithuanian); Closely work together with Team Leader to find the best solutions for customers; Care and support for our partner's – Samsung Company – clients; Accuracy in data entry; Follow up of clients' customer contacts.
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Training and experience with one of the global leaders in electronics; Individual and team bonuses; Additional health insurance; Positive colleagues; Excellent opportunity to practice languages and develop new skills.
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Rotating shifts, Monday-Friday, 08:00 - 19:00 - Full-time
- Kaunas
Requirements
Willingness to help and solve requests; Fluent Lithuanian language; Good English and Russian skills; Previous experience in customer service will be considered as an advantage; Interest in electronics is preferred; Excellent communication and interpersonal skills; Patience, positivity, friendliness and willingness to help; Motivation letter.
About the Company
Through evolution and acquisition, today Webhelp is a people-strong global leader in business process outsourcing (BPO). We continue to specialize in customer experience outsourcing but our capabilities extend across voice, social and digital channels. Webhelp Lithuania, former Runway Kaunas, was established in 2006. In May, 2018 Runway Group was acquired by Webhelp group and as an employee you will get more than 65 colleagues in Kaunas in addition to more than 50.000 other colleagues operating from more than 30 countries and 90 locations worldwide.
