Customer Success Manager (German)
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1.150 EUR pre-tax starting salary + bonuses
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What You Will Do - Communicate with customers via live chat and email - Ensure excellent customer experience - Answer customers’ queries & provide reliable information - Work alongside techies to understand IT business logic - Build and develop customer relationships that will turn clients into advocates
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- Awesome team. Seriously - the best! - Need to unwind? We have what you need: music studio, chill zone, table tennis, foosball, etc - Always fully stocked kitchen to fuel your productivity - Professional in-house physiotherapist who will help you take care of your health - Top-notch technologies and tools to work on world-renowned products - Great conditions for work - flexible work schedule (day, evening, night, weekend shifts) - Professional growth opportunities. Everyone says it, but we mean it
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Full-time
- Vilnius
Requirements
- Fluent in German - Eager to learn and grow - Ability to work day/ evening/ night shifts - Empathy and understanding - basically showing clients how important they are! - Helpful personality - we want our team to practice what we preach - being helpful not only to our clients, but also to others
About the Company
Have you ever dreamt of working in an IT company? Where your colleagues will always get your 9gag jokes. Where staying late at work just to have a match of Counter-Strike with co-workers is completely understandable and appreciated. Where we assist our users and always leave them satisfied. Ka-ching! This is who we are – the customer Success team. The team that has fun, performs and learns together. And just to let you know – it is not all about a piece of paper with ‘Diploma’ written on it. It is about you!
