Customer Experience Manager
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1.300 EUR pre-tax starting salary + bonuses
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What You Will Do - Main focus - help people learn and use our products. Lead dedicated support team - Oversee day-to-day operations - Ensure team objectives are successfully achieved - Review, monitor progress and provide feedback regarding employee performance - Conduct monthly one on one meetings - Areas of responsibility: Live support, User Education, Help Center, Learning platform, User feedback processing
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- Awesome team. Seriously - the best - Great conditions for work - flexible hours, separate workspaces for teams - Top-notch technologies and tools to work on world-renowned products - Need to unwind? We have what you need: music studio, chill zone, table tennis, foosball, etc. - Professional in-house physiotherapist who will help you take care of your health - Always fully stocked kitchen to fuel your productivity - Professional growth opportunities
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Full-time
- Vilnius
SKELBIMAS NEAKTYVUS
Requirements
- 1+ years of experience in managing a high-performing team - Experience within a customer support service environment - Great communication and leadership capabilities - Can-do attitude
About the Company
Have you ever dreamt of working in an IT company? Where your colleagues will always get your 9gag jokes. Where staying late at work just to have a match of Counter-Strike with co-workers is completely understandable and appreciated. Where we assist our users and always leave them satisfied. Ka-ching! This is who we are – the customer Success team. The team that has fun, performs and learns together. And just to let you know – it is not all about a piece of paper with ‘Diploma’ written on it. It is about you!
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SKELBIMAS NEAKTYVUS